Last Updated: 9 December 2024
Avenues Cookies ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information Collection
We collect personal information to process orders, provide services, and ensure a seamless shopping experience. Specifically, we may collect:
- Personal Data: Your name, email address, phone number, and delivery address.
- Payment Information: Handled securely by trusted third-party payment providers.
- Website Usage Data: Information such as your IP address, browser type, and browsing history.
We collect this information when you:
- Place an order or inquire about our products.
- Create an account on our website.
- Subscribe to newsletters or promotional communications.
- Contact us via email, phone, or social media.
2. Information Use
We use your personal information for the following purposes:
- Order Fulfilment & Customer Service: To process and deliver your orders and provide necessary customer support.
- Communication: To inform you about order updates, promotions, and company news.
- Website Optimisation & Personalisation: To tailor your online shopping experience based on browsing habits and preferences.
- Legal Compliance: To fulfil our tax and legal obligations as required by New Zealand laws.
3. Security of Your Information
We are committed to maintaining the confidentiality of your personal data and employ appropriate security measures, including:
- SSL Encryption: For secure data transmission across our website.
- Restricted Access: Only authorised personnel are permitted to access personal information.
- Third-party Agreements: Contracts with trusted third-party services to uphold confidentiality.
4. Information Sharing
We share personal information only when necessary and in accordance with applicable laws:
- Service Providers: Third-party partners involved in payment processing and delivery services.
- Legal Requests: Disclosure may occur when required by law enforcement or to comply with a legal obligation.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyse website activity, and improve user functionality. Cookies allow us to:
- Understand website behaviour and customer preferences.
- Optimise and personalise your online experience.
You can disable cookies by adjusting your browser settings. Please note that some website features may be limited if cookies are disabled.
6. Your Rights
You have the right to manage your personal information under New Zealand's Privacy Act 2020 and other applicable laws. These rights include:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete personal information.
- Deletion: Request the removal of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from newsletters or promotional communications at any time.
To exercise these rights, contact us at info@avenuescookies.co.nz.
7. Third-Party Links
Our website may contain external links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of these third-party websites before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. We encourage you to review our Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or need assistance with your information, contact us using the information below:
- Email: info@avenuescookies.co.nz
- Phone: 022 0457297
10. Governing Law
This Privacy Policy is governed by the laws of New Zealand.